Kaitlyn Nicholson, LCSW, CEAP

Director of EAP


Kaitlyn is a Licensed Clinical Social Worker who earned a Bachelor of Social Work at Adelphi University and a Master of Social Work at SUNY Stonybrook. Additionally, she obtained a CASAC-T credential at Outreach Training Institute and a CEAP certification through International EAPA Employee Assistance Certification Commission. Kaitlyn’s clinical experience includes working with a wide variety of client populations such as children & adolescents, veterans, individuals with severe persistent mental illnesses, clients struggling with substance use disorders and individuals diagnosed with co-occurring disorders.

Prior to joining the LICADD team, Kaitlyn held the position of Program Coordinator at VNS Health where she oversaw the daily operations of a rapid response mobile crisis team serving youth and families in mental health crisis. She has also worked in acute care psychiatric hospital and substance use outpatient settings. Kaitlyn utilizes a person-centered strengths-based approach, delivering trauma-informed and culturally competent care to assist clients in achieving their clinical goals. She specializes in crisis de- escalation, suicide risk assessment and working with those suffering from severe mental illness. Kaitlyn strongly believes that everyone can achieve emotional healing and personal growth with the right guidance and support. She uses diverse approaches to assist clients in identifying their own unique path to success.

Kaitlyn prides herself in her ability to create a safe, supportive and meaningful therapeutic space to achieve maximum productivity and client empowerment. In Kaitlyn’s current role as Director of LICADD’s Open Arms EAP program, she works to connect clients with appropriate community resources to address a vast array of issues including but not limited to: work-life balance, alcohol & substance use, crisis counseling, stress management, marital/family issues, grief & loss, conflict resolution & parenting skills & support.